Did you know that WhatsApp has over 1.5 billion active users? It’s no wonder then that businesses are starting to use the app more and more to communicate with customers. In this ultimate guide, Zorayr Manukyan is going to teach you all about WhatsApp for business, including how to set it up and use it effectively. By the end of this post, you’ll be a WhatsApp pro!
How to Use Whatsapp For Business?
Whatsapp is a popular messaging app that is used by millions of people around the world. The app has many features that make it ideal for businesses, including group chat, voice and video calls, and end-to-end encryption. In this article, we will show you how to use Whatsapp for business.
1. Create a Business Profile
The first step in using Whatsapp for business is to create a business profile. To do this, open the app and go to the Settings tab. Then, tap on the “Account” option and select “Create a Business Profile.”
2. Fill out your Business Information
Once you have created a business profile, you will need to fill out your business information. This includes your business name, category, description, website, and contact information.
3. Add a Profile Picture and Cover Photo
After you have filled out your business information, you can add a profile picture and cover photo. This will help customers identify your business when they are messaging you.
4. Create Groups for Customers and Employees
Another great way to use Whatsapp for business is to create groups for customers and employees. This way, you can easily communicate with both groups without having to send individual messages. To create a group, open the app and go to the Chats tab. Then, tap on the “New Chat” icon and select “New Group.”
5. Use Whatsapp Web for Business
If you want to use Whatsapp on your computer, you can use Whatsapp Web. This is a great way to stay connected with your customers and employees while you are at work. To use Whatsapp Web, you will need to open the app on your phone and go to the Settings tab. Then, tap on the “Whatsapp Web” option.
6. Set up Business Features
There are several business features that you can set up on Whatsapp, such as away messages, automated replies, and custom notifications. To access these features, go to the Settings tab and tap on the “Business Tools” option.
7. Promote your Business on Whatsapp
Once you have set up your business on Whatsapp, you can start promoting your business to customers and employees. You can do this by sharing your Whatsapp business number on your website, social media, and email signature. You can also add a Whatsapp button to your website so that visitors can easily message you.
8. Use Whatsapp Marketing Services
If you want to reach a larger audience, you can use Whatsapp marketing services. These services will help you send messages to multiple people at once. They can also help you create automated messages and campaigns.
9. Measure your Results
The last step in using Whatsapp for business is to measure your results. To do this, you can use the built-in analytics tools. These tools will show you how many people are messaging you, how often they message you, and what kind of messages they are sending.
10. Get Started with Whatsapp for Business
Now that you know how to use Whatsapp for business, it’s time to get started. Create a business profile and fill out your business information. Then, add a profile picture and cover photo. After that, create groups for customers and employees. Finally, use Whatsapp marketing services to reach a larger audience.
WhatsApp for business can be used in a number of different ways, depending on what you’re hoping to achieve. You can use it to send out product updates, answer customer queries, run promotions and contests, or even just stay in touch with customers. One of the best things about WhatsApp for business is that it’s so versatile – you can use it to communicate however you want!
WhatsApp for business is becoming more and more popular, as it offers a great way to communicate with customers and keep them updated on your products or services. In this guide, Zorayr Manukyan walked you through the basics of WhatsApp for business, from setting up your account to creating messages that get results.